Privacy policy
Effective Date: 27 August 2026
At kitchitake.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit or make a purchase from our website.
Business Name: Kitchitake
Website: kitchitake.com
Email: kitchitake@gmail.com
Phone: 9804857627
Business Address: Chak Balai Bag, Nepalganj, Bishnupur, South 24 PGS, West Bengal – 700103, India
Business Category: Home & Kitchen
GSTIN: 19EFLPM0022Q1Z0
By accessing or using kitchitake.com, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website.
1. Information We Collect
When you visit our website, create an account, place an order, contact us, or otherwise interact with our services, we may collect certain information.
Personal Information
Depending on how you use our website, we may collect:
- Full name
- Billing and shipping address
- Email address
- Mobile or telephone number
- Order details
- Payment-related information
- Account login information, where applicable
- Information you provide when contacting customer support
- Reviews, feedback, comments, or other information you voluntarily submit
We collect only information that is reasonably necessary to provide our services, process orders, communicate with customers, and improve your shopping experience.
Automatically Collected Information
When you browse our website, certain technical information may be collected automatically. This can include:
- IP address
- Browser type
- Device type
- Operating system
- Language preferences
- Referring website
- Pages visited
- Date and time of visits
- Approximate location information
- Website interaction and usage information
This information may be used for website security, analytics, troubleshooting, performance improvement, and understanding how visitors use our website.
2. Information Collected During Purchases
When you place an order through kitchitake.com, we need certain information to process and deliver your purchase. This may include your name, contact number, email address, billing address, shipping address, selected products, order value, and delivery information.
Payment information may be processed through third-party payment providers. We generally do not need to directly store complete payment card details on our own systems. Payment providers may collect and process payment information according to their own privacy policies and security practices.
3. How We Use Your Information
We may use the information collected from you for legitimate business and operational purposes, including:
- Processing and fulfilling orders.
- Confirming orders and payments.
- Arranging product shipping and delivery.
- Providing customer support.
- Responding to inquiries, requests, and complaints.
- Sending order confirmations and delivery updates.
- Managing customer accounts, where applicable.
- Improving our website, products, and services.
- Personalizing your shopping experience.
- Preventing fraudulent, unauthorized, or illegal activity.
- Maintaining website security.
- Performing internal analytics and business operations.
- Complying with applicable laws and legal obligations.
- Sending promotional communications where permitted and appropriate.
- Resolving disputes and enforcing our terms and policies.
We do not use your information for purposes that are incompatible with the reasons for which it was collected unless permitted or required by applicable law.
4. Cookies and Similar Technologies
Kitchitake.com may use cookies and similar technologies to improve website functionality and user experience.
Cookies are small data files stored on your device when you visit a website. They may help us remember preferences, maintain shopping cart information, understand website traffic, and improve website performance.
Cookies may be used for purposes such as:
- Essential website functionality
- Shopping cart and checkout operations
- Website analytics
- Remembering preferences
- Security and fraud prevention
- Marketing and advertising, where applicable
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features or functionality.
5. Sharing of Information
We value your privacy and do not sell your personal information as a commodity.
However, we may share necessary information with trusted third parties when required to operate our business and provide services. These parties may include:
- Payment processing providers
- Shipping and logistics companies
- Website hosting and technology providers
- E-commerce service providers
- Analytics and marketing service providers
- Customer support providers
- Fraud prevention and security services
- Professional advisers
- Government authorities or law enforcement agencies when legally required
Third-party service providers may only receive information reasonably necessary for them to perform their services or as otherwise permitted by applicable law.
6. Payment Information
Payments made through kitchitake.com may be processed by third-party payment service providers. Such providers may have their own privacy policies, terms, and security procedures.
We recommend reviewing the privacy policy of the relevant payment provider before submitting payment information.
We take reasonable measures to protect transaction-related information, but no online payment or data transmission system can be guaranteed to be completely secure.
7. Order and Delivery Information
To successfully deliver your order, we may need to share relevant information such as your name, phone number, and shipping address with logistics and delivery partners.
This information is used for purposes such as shipment processing, delivery coordination, address verification, and customer communication regarding your order.
8. Marketing Communications
Where permitted by applicable law, we may use your contact information to communicate with you about products, offers, promotions, new collections, or other services that may be relevant to your interests.
You may choose to stop receiving promotional communications by using the unsubscribe option included in applicable marketing messages or by contacting us directly.
Even if you opt out of promotional communications, we may continue to send essential transactional messages, such as order confirmations, payment updates, shipping notifications, or important service-related communications.
9. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet transmission, electronic storage system, or online service can be guaranteed to be completely secure. Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.
You are responsible for keeping any account credentials, passwords, or other login information confidential and should notify us if you believe your account has been accessed without authorization.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer service, accounting, legal compliance, dispute resolution, fraud prevention, and enforcement of agreements.
The period for which information is retained may depend on the type of information and the reason it was collected.
When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal and regulatory requirements.
11. Third-Party Websites and Services
Our website may contain links, integrations, payment facilities, advertisements, or other features provided by third parties.
If you click on a third-party link or use a third-party service, you may be subject to that third party's privacy policy and terms. We are not responsible for the privacy practices, security, content, or policies of websites or services that we do not control.
We encourage customers to review the privacy policies of third-party services before providing them with personal information.
12. Children's Privacy
Kitchitake.com is not intentionally designed to collect personal information directly from children without appropriate authorization.
If you believe that a child has provided personal information to us without appropriate consent, please contact us. If we determine that we have unintentionally collected such information, we will take reasonable steps to address the situation in accordance with applicable law.
13. Your Privacy Rights
Depending on applicable law, you may have certain rights concerning your personal information. These may include the right to:
- Request information about personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of certain personal information.
- Withdraw consent where processing is based on consent.
- Object to certain uses of your information.
- Request restriction of certain processing activities.
- Opt out of certain promotional communications.
- Raise a concern or complaint regarding our handling of your personal information.
These rights may be subject to applicable legal limitations and requirements.
To exercise an applicable privacy right, please contact us using the contact information provided below. We may need to verify your identity before processing certain requests.
14. Accuracy of Information
You are responsible for providing accurate and complete information when placing an order or creating an account.
If any of your personal information changes, you should update your account where such functionality is available or contact us so that we can maintain accurate records.
Providing an incorrect shipping address or contact number may result in delivery delays, failed deliveries, or additional delivery-related issues.
15. Fraud Prevention and Security
We may use personal and technical information to detect, investigate, and prevent fraudulent transactions, unauthorized access, abuse of our website, and other potentially harmful activities.
Where necessary, information may be shared with payment providers, delivery partners, fraud-prevention services, legal authorities, or other relevant organizations for security and compliance purposes.
16. Legal Disclosure
We may disclose personal information if we reasonably believe that disclosure is necessary to:
- Comply with applicable law or legal proceedings.
- Respond to a valid governmental or regulatory request.
- Protect our rights, property, or operations.
- Protect customers or other individuals from harm.
- Investigate suspected fraud, abuse, or unlawful activity.
- Enforce our terms, policies, or agreements.
Any disclosure will be handled in accordance with applicable legal requirements.
17. Business Transfers
If Kitchitake is involved in a merger, acquisition, restructuring, sale of assets, financing, or similar business transaction, customer information may be transferred as part of that transaction where legally permitted.
Any such transfer will remain subject to applicable privacy and data-protection requirements.
18. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.
When changes are made, the updated policy will be published on this page along with a revised effective date.
We encourage you to review this Privacy Policy periodically so that you remain informed about how your information is handled.
19. Consent
By using kitchitake.com, you acknowledge that you have read this Privacy Policy and understand how your information may be collected and used as described above.
Where applicable law requires consent for a particular processing activity, we will seek the appropriate consent.
You may withdraw consent where permitted by law, although doing so may affect our ability to provide certain services or process certain transactions.
20. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.
Kitchitake
Website: kitchitake.com
Email: kitchitake@gmail.com
Phone: 9804857627
Address: Chak Balai Bag, Nepalganj, Bishnupur, South 24 PGS, West Bengal – 700103, India
GSTIN: 19EFLPM0022Q1Z0
We will make reasonable efforts to review and respond to privacy-related inquiries within an appropriate timeframe.
21. Important Notice
This Privacy Policy is intended to explain our general privacy and data-handling practices in a clear and transparent manner. It should be read together with any applicable Terms & Conditions, Shipping Policy, Return & Refund Policy, and other policies published on kitchitake.com.